1 Message
Stuck closed captioning
How do I get rid of a section of closed captioning that is stuck on the screen. I have tried turning off closed captioning, successfully, but one or two lines remain visible on screen. How do I get rid of that without rebooting the entire system?
DIRECTVhelp
Community Support
•
254.4K Messages
5 months ago
Hi, @afrcm. We're sorry about the closed captioning issue that you're experiencing. I understand you don't want to reboot your entire system. However, we recommend refreshing your receivers. Visit: Reset or refresh your DIRECTV box | DIRECTV Support for the detailed steps. Let me know if this works. Mark, DIRECTV Community Specialist
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