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Starz LipSync Issues 20230529
STZE/WHD & StarzED & StzBHD & STZCHD & StzkHD & stzkHD pretty much every Starz channel is experiencing LipSync issues. Some are triffling to notice for most viewers, however some are offputting;
It is the type where the audio is leading the video ; Maybe 2-4ms (abt 1/2 frame) while Watching on Monday 29 May 2023 Memorial Day.
Please verify your PTP / GPS / NTP / FrontPorch / 27MHz / whatever is used to sync your in house IP (it could be compression issue, but I think Starz for this weekend is free and the least expensive method to send it out was maybe not the best option. Thanks much!
Tiger593
ACE - New Member
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1.5K Messages
1 year ago
There are no issues on my end have you tried a red button reset to see if it would fix the issue?
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello there, thank you for letting us know about this sound issue with Starz. Although the audio and video is provided and handled directly by the broadcaster, you can check the following link and try the troubleshooting steps: https://www.directv.com/support/satellite/article/KM1011235 -Juan, DIRECTV Community Specialist
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
It is the TVs job to sync the audio/video that is why some new TVs have a control for it.
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