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New Member

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1 Message

Sunday, May 28th, 2023 10:05 AM

Some of my had channels not working

Some channels not working. It says 771 but there is no bad weather.  

Community Support

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254.4K Messages

1 year ago

Hello, let's take advantage of the good weather and get you your channels back! Please follow the next link to get help with error code 771. https://www.directv.com/support/satellite/article/KM1443051 We'll be here in case you need further assistance. Juan, DIRECTV Community Specialist

ACE - New Member

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5.2K Messages

1 year ago

Your dish is out of alignment and must be reaimed to maximize signal once again. There are videos on YouTube instructing how to do so, or you can schedule a service visit with DIRECTV by calling the number in my greeting below. A call would cost you $99, or it would be FREE with the Protection Plan.


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