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1 Message

Saturday, August 19th, 2023 8:55 PM

Signing into DirectTV app uaing ROKU stick

I keep getting care code 902 when trying to sign onto DirectTV app using ROKU stick

Community Support

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254.4K Messages

1 year ago

Hi there, having access to the DIRECTV App shouldn't be a problem. To fix the error code 902, please restart your Roku by pressing and releasing the red button on the side of the device and try login again. We will contact you in a PM to confirm if it works. Laura, DIRECTV Community Specialist

1 Message

2 months ago

I have been dealing with code 902 since 1 pm on 9/24 with my genie streaming and the app, but I had it in my bedroom. Today, 9/26, the rep manually changed my password and now it doesn’t work on that TV. The rep said that it was a Directv issue, but didn’t say when or if it would be fixed. I am recovering from major surgery and now can’t watch tv. Please give me more information on when either will work.


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