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J

New Member

Friday, March 27th, 2020 3:59 PM

Screen is showing Directv logo.

Screen is showing Directv logo. I press select on the remote buts goes back to directv logo within 10 seconds or so.

Community Support

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255K Messages

5 years ago

We're happy to help, @jsue.

 

We suggest resetting your receiver to get the logo to clear from your screen. We have a great article on our website that will walk you through the process. If you have any other questions or if the logo still won't go away, let us know.

 

Aminah, AT&T Community Specialist

New Member

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7 Messages

2 months ago

I continue to get the blue screen with the DirecTV logo.  I have reset my receiver numerous times and even received a new received that is having the same issue.  This has been ongoing for weeks.  How does this get resolved?


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