2 Messages
Rented movie stopped halfway through
We rented a movie yesterday, we were halfway through it, and the screen went black and won’t play the rest of the movie. It expires tomorrow and we paid to rent it. Everything has been turned off and on multiple times, reset, etc. The internet connection is fine and all equipment is in working order. What do we do?
litzdog911
ACE - Sage
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46.1K Messages
11 months ago
DVR model number?
Have you tried resetting and playing the movie again?
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Flowerpower112
2 Messages
11 months ago
Yep reset everything multiple times. Can I call directv and get my money back?
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litzdog911
ACE - Sage
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46.1K Messages
11 months ago
Of course. Call them.
Did you download/record the movie, or were you watching it live on a PPV channel?
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