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1 Message

Friday, February 16th, 2024 2:58 PM

Remote is not displaying all channels.

When I press the guide button only 4 channels display on the TV screen. 

Community Support

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254.4K Messages

9 months ago

We're sorry for the inconvenience, Roro7882. Resetting your receiver often helps with issues and restores missing channels. Please visit Reset or refresh your DIRECTV box | DIRECTV Customer Service & Support for you to have a guideline on how to Reset your box.  Veronica, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

9 months ago

Sounds like you may have a Guide Filter enabled, perhaps "Favorite Channels". 

What DVR/Receiver model do you have?


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