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peck11's profile

Mentor

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10 Messages

Tuesday, January 5th, 2021 7:05 PM

Closed

Radar not showing on Weather Channel TV App

On DirecTV Television Apps the radar fails to load. This has been an issue for about 6 weeks.

The loading icon doesn't even spin.

Yes we are connected to the internet. Yes as to rebooting all the equipment. We have the BGW210 Router/Brouter. Can't be called a modem because it isn't modulating or de-modulating. The DVR/Satellite equipment is the Model HR54-700. When I run a System test via the menu/settings/info&test, it always come back with results that indicate it passes all tests. The internet speed as tested with all devices shut down except for 1 computer running just the browser comes back with the speed as expected.

Mentor

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10 Messages

4 years ago

I reset the receiver at least once a week.

ACE - Expert

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14.1K Messages

4 years ago

Other people have reported the same issue.

Mentor

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10 Messages

4 years ago

I think no one is in charge of Apps. I tried the help line but they thought I was talking about a Directv App on my telephone.

New Member

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2 Messages

1 year ago

my weather app isn't working either. I even got new equipment lately and it still doesn't work.

the radar works fine on the (in)Accuweather app.


NEED HELP?