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New Member

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1 Message

Sunday, November 22nd, 2020 8:57 PM

Programming ONN (Walmart) brand TV with Direct TV Genie Remote

I just wanted to share that I was finally able to program my Direct TV Genie remote with our new ONN brand tv from Walmart. Since ATT/Direct TV was not able to help me with this, I figured it out on my own. You need to select the "Element" brand tv, and it was the 3rd code down that worked. ATT told me to use Durabrand, but that did not work. Apparently, Element is the company that does the repairs for the ONN brand which is why I tried it. Just wanted to share here in the hopes that anyone else pulling their hair out trying to pair their remote will see my comment and save themselves any further headaches.

New Member

4 years ago

It worked with using element, thanks...I was pulling out my hair.

New Member

4 years ago

Thanks, it worked with using Element, I went through the codes and one of the first 3 stuck.

New Member

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2 Messages

4 years ago

It also works under TCL, select unknown model, then the 2nd code will also program it. 

New Member

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2 Messages

3 years ago

My new ONN (Walmart) December 2021 model 100012589 ROKU TV did not work either.

ONN is not listed as one of the TV mfrs supported with Genie remote Element did not work , but TCL mostly worked all functions using unknown TCL model selections 2 & 3 from the 8 possible.  Volume, channel off/on work but when coming back on I have to use the ROKU remote to select the Genie tuner/cable box before the rest of the functions of the GENIE Remote work  my Genie remote is a RC73  "peanut shaped" black & white remote.

Community Support

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254.4K Messages

3 years ago

Hi @turbinedoc, we are happy to help with programming your Directv remote.


We have a support article on how to set up a Genie remote.

It contains the most common way to program a Genie remote. If these steps don’t work for you, follow the next set of steps to program a remote manually.

Let us know if you have success with programming your remote.


Katherine, DIRECTV Community Specialist

ACE - Professor

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2K Messages

3 years ago

@turbinedoc 

TRY this :To reset the RC7X remote:

-Press and hold mute and select until the light blinks.

-After releasing mute and select, type the numbers "9, 8, 1" in that order.

-You should see the light blink again on the remote after typing the above 3 numbers.

-Your remote should now be factory reset.

Then press and button on the remote and program the remote instructions will appear on your screen --answer model number of any equipment (AS) i don't know my model number and follow the onscreen instructions.

 

New Member

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2 Messages

3 years ago

I spent 2 hours following directions presented above, alone and with Direct TV Tech support on the phone, their ultimate answer..."some TVs will not work with the Genie remote, yours is one of them" so sorry....

ACE - Expert

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20.6K Messages

3 years ago

ONN is a marketing name used by several manufactures.

Community Support

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254.4K Messages

3 years ago

Hi @turbinedoc, we would love to help you out.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

John, DIRECTV Community Specialist

New Member

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3 Messages

2 years ago

Thanks for posting this Nikgus21. I tried the Element and it showed 8 possible codes but none worked for my ONN.ROKU tv.  But you wrote that Direct TV said to try Durabrand, it worked on first code for me. I wouldn't have known if you didn't post-so thanks again!

New Member

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3 Messages

2 years ago

I didn't see anything close to ONN or ROKU so I followed forums to here. Element was the first I tried, it had 8 options, none of which worked. Another poster here said Direct tv suggested Durabrand, it did work for my TV first code. Thanks

New Member

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1 Message

2 years ago

I've tried both Durabrand (5 codes did not work) and Element (only one code and didn't work) for my new 65" ONN Roku TV from Wal-Mart. This is for my 88 year old grandmother. Using 2 remotes Confuses her. Any ideas to get this RC66RX DirecTV remote programmed for her TV?

1 Message

5 months ago

My Genie remote connected to my 24” ONN ROKU TV purchased June, 2024, using Durabrand

1 Message

4 months ago

OMG!  Pulling my hair out is RIGHT!  I’ve spent three days and four different DIRECTV techs and NO one could tell me what the problem was. Two of them told me I needed a new tv because mine wasn’t compatible. I even tried calling AT&T and lying about why I was calling just to report how horrible DIRECTV techs are. 🤬🤬🤬🤬🤬 Thank you so much for this information. 


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