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T

New Member

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5 Messages

Friday, May 3rd, 2024 11:16 PM

Problem with setting a recording remotely

Hi All,

I’m on vacation in Anaheim. I’m trying to record the Kentucky Derby on my DVR in phoenix.  When I search the guide it doesn’t give me an option to record on a local phoenix channel. When I do a word search it pulls up the LA Channels (or the national NBC option), so I know that it is going to fail when I try to record. Any ideas?

ACE - Expert

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20.6K Messages

7 months ago

Have you tried logging into your DTV account?

New Member

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5 Messages

7 months ago

Yes, it is logged into the account. My DVR actually shows up. It’s just trying to record the LA or national channel. 

Community Support

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254.4K Messages

7 months ago

Hi, @Tallen234. We're sorry you're unable to watch the program you've been expecting while you're away from home. We'll send you a DM to help you out with your concern. Chandria, DIRECTV Community Specialist


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