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K

New Member

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2 Messages

Saturday, September 2nd, 2023 3:20 PM

Pay for recorded shows

I set my TV to record the series Hawaii five o on ION.  It's on all day on Friday. Not on demand This station is in my package. When I start to watch the recordings I keep getting messages to pay!! Why? 

ACE - Sage

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46.1K Messages

1 year ago

Are you sure it recorded from the ION satellite channel and not a different OnDemand channel?

Community Support

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254.4K Messages

1 year ago

Hello @Kat5754, we aim for you to enjoy your ION channel recordings and appreciate the information shared. We'll send you a DM to confirm the error message you're having and get to the root of this issue. Gabriela, DIRECTV Community Specialist


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