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2 Messages

Tuesday, October 10th, 2023 12:14 AM

Online channel guide / remote recording (Satellite)

What happened to the online channel guide and remote recording function for Satellite/DVR?

I use to go to directv.com/guide, log in, and find my current program guide. I could tap any upcoming program and be prompted to record it.

Now it redirects to the streaming guide, which isn't what I want, and doesn't show upcoming programming or remote recording options.

Community Support

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254.4K Messages

1 year ago

Hi @andrewrich, we want you to enjoy your programming as you prefer. Please keep in mind, that you must be authenticated (logged in) to directv.com to view the grided guide. If you are not logged in, you will not be able to see the guide, and remember the guide displays only the subscribed channels. Let's meet in a PM to take a closer look into this together. Luna, DIRECTV Community Specialist.

2 Messages

1 year ago

Hi Luna, thanks for your reply. I did note in my post that I am logged in to my DirecTV account.

Community Support

 • 

254.4K Messages

1 year ago

No worries, @andrewrich. We sent you a PM to find the best solution for you, please meet us there. Luna, DIRECTV Community Specialist.


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