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J

New Member

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12 Messages

Sunday, May 11th, 2025 3:44 AM

On genie air box/remote is there no way to recover a deleted recording, or to even access the recording manager.?

On all of the DirecTv support instructions, and on all of the online vids,  they say/show a "list" page with a box at the top labeled "Recording Manager".   This is not the same list screen on my Genie box system ;  nothing to select except "Upcoming Rcrdgs" or one of the listed recordings.  There is no "Menu" button that they refer to.  If relevant, I joined up about a month ago.   Ultimately I'd like to try to recover deleted videos.

ACE - Expert

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23.1K Messages

15 days ago

DirecTV (satellite) does not have a way to recover recordings.

DIRECTV STREAM with the Gemini Air (not Genie Air) there is a very limited option where you can undelete immediately. After that it is gone.

Just not something the services under the DirecTV umbrella were designed for.

New Member

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12 Messages

15 days ago

Thank you.  I take it you mean undoing the deletion by immediately re-clicking the delete icon when the "undo" notice pops up?  And I guess there is no longer a way to access the "recording manager" for whatever the reason?

ACE - Expert

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23.1K Messages

15 days ago

Canceling the delete as you've seen is the only option. Beyond that, there is no way to recover deleted videos. You must record them again.

As for the recording manager, I think you are looking at options for DirecTV (satellite) boxes. Beyond that, the user interface has updated a few times so some videos may not be completely current.

New Member

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12 Messages

15 days ago

I, thought of that, and limited my Google search to the last year, but still the older versions kept popping up. Plus a lot of them don't really specify which version of the service they are dealing with.  

Community Support

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255.2K Messages

14 days ago

@Juniper is right. Deleted recordings cannot be recovered, @jronn. To access the Recording Manager, press LIST on your DIRECTV remote. More info here: Learn about DIRECTV DVR recordings | DIRECTV Support Rhyan, DIRECTV Community Team

ACE - Expert

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21.2K Messages

14 days ago

While you can't recover deleted sat recordings they still be available to be rerecorded from On Demand until it expires.


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