5 Messages
Old person
At 83, I don't know what a new Gemini will do for us. My husband is legally blind and would like to change channels by voice. We have satellite Direct TV.
5 Messages
At 83, I don't know what a new Gemini will do for us. My husband is legally blind and would like to change channels by voice. We have satellite Direct TV.
DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
We’re glad you came to us to resolve your questions about the Gemini device. You and your husband can easily change channels using voice commands with the remote control and saying simple commands such as "Go to channel 100" or "Search Wheel of Fortune" Just press and release the Google Assistant/MIC button on your remote. You can see it in the image below:
You will hear a short sound to let you know the device is hearing you.
There are other good tips about using the Gemini Voice remote control here: https://www.directv.com/support/article/000091378 If you need more assistance with this, feel free to let us know. DIRECTV is ready to help. Claudia, DIRECTV Community Specialist
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Babag11
5 Messages
10 months ago
Sounds great Now how can I get a Direct TV person to install the new Gemini? I think we have coverage in our plan to have someone do this for us.
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DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
We can help you with it! We’re sending you a private message to start working on this device upgrade. Claudia, DIRECTV Community Specialist
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Babag11
5 Messages
10 months ago
We have 4 tvs .
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Babag11
5 Messages
10 months ago
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DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
Hello @Baba1, please check your inbox for a PM. We are here to assist you further with your concerns. Kharl, DIRECTV Community Specialist
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Babag11
5 Messages
10 months ago
I got those under my Direct tv account.
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shannon02
ACE - Expert
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20.6K Messages
10 months ago
Then you better find out what receivers you do have on each of those TVs and deactivate the rest at most you have one HS17 Genie2 and 4 minis
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DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
@Babag11 we appreciate the information you have shared with our amazing ACEs. However, to upgrade your devices, we need to have access to your account, it will help us to know your active devices and give you recommendations on which kind and how many you need.
Please check in the upper right corner between the bell (notification icon) and the "directv.com" tab for the speech bubble. It should look like this:
We’ll continue assisting you through this tab. We’re here if you have any doubts. Claudia, DIRECTV Community Specialist
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