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Saturday, November 9th, 2024 1:57 PM
I keep getting no video signal on one of my tv and can’t fix it.
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Community Support
•
254.6K Messages
2 months ago
Hi, @Gbnixon1. We're sorry you don't have video signal on your TV. We have a technical team on stand-by ready to help. We're sending you a DM to gather more details. Mark, DIRECTV Community Specialist
ACE - Sage
46.2K Messages
Are you sure the TV is set for the correct Video INPUT for your DirecTV box?
ACE - Professor
2.3K Messages
That's a message from the tv not the directv box make sure the tv is on the correct input
ACE - Expert
22.6K Messages
@Gbnixon1
Message is from the TV getting "No Signal" on that input. So a few things to check.
Verify the TV is on the same input the DirecTV box is plugged into.
Check that HDMI cord is secure and free of debris on both ends.
Swap HDMI cord.
Plug into another input on the TV and change to that input.
Make sure you are not using a "smart" power strip.
Try another DirecTV box if you have one.
Red button reset the DirecTV box.
Unplug power from the DirecTV box for a couple minutes. (try the same for the TV.
Turn HDMI-CEC off (if the TV has it).
The above should either fix it or narrow down where the issue is.
DIRECTVhelp
Community Support
•
254.6K Messages
2 months ago
Hi, @Gbnixon1. We're sorry you don't have video signal on your TV. We have a technical team on stand-by ready to help. We're sending you a DM to gather more details. Mark, DIRECTV Community Specialist
0
0
litzdog911
ACE - Sage
•
46.2K Messages
2 months ago
Are you sure the TV is set for the correct Video INPUT for your DirecTV box?
0
0
nabukl
ACE - Professor
•
2.3K Messages
2 months ago
That's a message from the tv not the directv box make sure the tv is on the correct input
0
0
Juniper
ACE - Expert
•
22.6K Messages
2 months ago
@Gbnixon1
Message is from the TV getting "No Signal" on that input. So a few things to check.
Verify the TV is on the same input the DirecTV box is plugged into.
Check that HDMI cord is secure and free of debris on both ends.
Swap HDMI cord.
Plug into another input on the TV and change to that input.
Make sure you are not using a "smart" power strip.
Try another DirecTV box if you have one.
Red button reset the DirecTV box.
Unplug power from the DirecTV box for a couple minutes. (try the same for the TV.
Turn HDMI-CEC off (if the TV has it).
The above should either fix it or narrow down where the issue is.
0
0