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T

4 Messages

Monday, October 23rd, 2023 4:43 PM

No longer showing local weather

For the last several days, the "weather my cities" section (red button from weather channel) no longer shows or accepts home city or other cities... meaning the channel isn't showing any local weather.  Similar problems have been happening all year... usually for several weeks at a time.  What is going on and when is this going to be fixed?

Community Support

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254.4K Messages

1 year ago

Hi, u/tlm550. We apologize for the inconvenience you've faced with your local weather channels this year. We are committed to resolving this issue and would like to investigate it further. Please meet us via PM, and we will take immediate action to address the problem. Lisa, DIRECTV Community Specialist

4 Messages

1 year ago

I'm not sure how to meet someone via a private message. 
How do you want me to contact you?  You'll have to be more specific.  This is the only method I've been able to find. 

4 Messages

1 year ago

Why did you remove another user's comment on my concern????

ACE - Expert

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20.6K Messages

1 year ago

When they send you a PM/DM a box with lines in it appears at the top of this page near the bell icon.  You need to go to one of their social media sites to send them a PM/DM.

(edited)

4 Messages

1 year ago

Thank you


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