4 Messages
No longer showing local weather
For the last several days, the "weather my cities" section (red button from weather channel) no longer shows or accepts home city or other cities... meaning the channel isn't showing any local weather. Similar problems have been happening all year... usually for several weeks at a time. What is going on and when is this going to be fixed?
DIRECTVhelp
Community Support
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255.1K Messages
2 years ago
Hi, u/tlm550. We apologize for the inconvenience you've faced with your local weather channels this year. We are committed to resolving this issue and would like to investigate it further. Please meet us via PM, and we will take immediate action to address the problem. Lisa, DIRECTV Community Specialist
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tlm550
4 Messages
2 years ago
I'm not sure how to meet someone via a private message.
How do you want me to contact you? You'll have to be more specific. This is the only method I've been able to find.
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tlm550
4 Messages
2 years ago
Why did you remove another user's comment on my concern????
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shannon02
ACE - Expert
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21.1K Messages
2 years ago
When they send you a PM/DM a box with lines in it appears at the top of this page near the bell icon. You need to go to one of their social media sites to send them a PM/DM.
(edited)
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Juniper
ACE - Expert
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23K Messages
2 years ago
@tlm550
Some 'users' make fake posts to include nonsense or hide spam in a seemingly legit response. So if a post was removed, there was a problem with it even if not immediately apparent to you.
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tlm550
4 Messages
2 years ago
Thank you
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