2 Messages
No locals in the Pittsburgh area for over a week now???
April 10, 2024 - For the past week my 93 year old father can occasionally get a broken up picture & broken sound for all local channels for the Pittsburgh area. Nothing is able to be watched and understood. He has no internet, so streaming isn't an option. Can get worthless channels like CNN but he doesn't watch that crap.
What's up?
shannon02
ACE - Expert
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21.1K Messages
1 year ago
Most likely the dish needs to be aligned. If all of Pittsburgh was not getting the locals for a week then I would expect more posts about it here.
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litzdog911
ACE - Sage
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46.4K Messages
1 year ago
Any on-screen error message?
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PeanutThomas
2 Messages
1 year ago
There's a satellite error msg occasionally. But not constantly.
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Juniper
ACE - Expert
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23K Messages
1 year ago
What model box?
Error message?
Tried a red button reset?
Is this happening on all TVs? (or is this the only one he has?)
Verified coax is finger tight to the box?
Any other problems?
Most likely an issue with the receiving dish such as the alignment since all locals are affected. If simple troubleshooting doesn't fix it then I would call DirecTV and schedule a service call ($99 or covered if he is paying for the Equipment Protection Plan).
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litzdog911
ACE - Sage
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46.4K Messages
1 year ago
A "771" error points to dish alignment issue. Call DirecTV for a service visit.
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