Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

L

1 Message

Monday, August 14th, 2023 1:36 AM

Nfl preseason

Already pay for nfl channel 212 why can’t I get it?  Just says error code721 which is saying that we haven’t purchased.  Called DirecTV cust serv and they advised it would be on in 24hrs, it was not, called back basically said to wait. Still not on 5 days later.  They said they are receiving bunch of calls regarding nfl

Community Support

 • 

254.4K Messages

1 year ago

Hello there. We really appreciate your patience while we work for you. We’ve been having some issues with NFL Network lately, but don’t worry. Our Broadcast Center is actively working to resolve the problem as soon as possible. If anything else comes up, please don’t hesitate to let us know. DIRECTV aims to provide the best assistance to its customers. Cesar, DIRECTV Community Specialist


NEED HELP?