4 Messages
MLB Extra Innings Suddenly Not Working
Three days ago my MLB Extra Innings channels stopped working--all i see is a Directv Logo. No error message--just the logo. I can get Channel 720 with the mix but cannot go to any other channel or game. I called tech support and they were unable to resolve and said they would "make a report". There are no outages in my area, i've tried resetting the receivers as well as Refreshing them--nothing works. All other channels work fine except 213-1.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
You deserve to have your favorite games without technical impediments, @Wyoboy. We want to take a closer look at this issue on the MLB Extra innings. I'm sending you a Private Note to start the assistance. Diego, DIRECTV Community Specialist
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wyoboy
4 Messages
1 year ago
OK Diego--but if you sent a private note i did not receive it
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detuch254
ACE - New Member
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5.2K Messages
1 year ago
What receiver models do you have? So, channels 721-~750 don't work when you tune to a live MLB game? Additionally, 213-1 doesn't work? I would check your subscription to MLB Extra Innings by logging into your DIRECTV online at directv.com to ensure it is still being added to the account.
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wyoboy
4 Messages
1 year ago
I have 4 different models--MLB was working fine until last thursday and my account shows the subscription -- DTV tech support could not resolve it and said they would file a report and i would hear from somebody--i have not and rather than wait around i hoped someone here might have an idea
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
When DTVhelp sends a PM/DM an icon text box with lines in it appears at the top of this page near the bell icon.
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wyoboy
4 Messages
1 year ago
Yes, thanks--finally figured that out. All is well now--not sure who fixed it but it suddenly all started working this afternoon
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