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2 Messages

Tuesday, September 10th, 2024 1:57 AM

Missing SNY

SNY is missing, and channel 639 isn't even on the guide. What happened? 

ACE - New Member

 • 

5.2K Messages

2 months ago

Channel 639 still shows up for everyone else. Do you have directv stream or directv satellite? Have you tried restarting your equipment and ensuring you are not in a Favorites List? What happens if you manually input 639 using the number keypad while watching a program>

Community Support

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254.4K Messages

2 months ago

Hi, @Vandmgalinski. We have a technical team on stand-by ready to help. We'll send you a DM to gather more details.

 

Charles, DIRECTV Community Specialist

2 Messages

2 months ago

Add to restart the unit twice. The second time it finally came back

Community Support

 • 

254.4K Messages

2 months ago

Glad it's working. Feel free to reach out if you need any assistance or if the issue happens to reoccur. Thanks for choosing DIRECTV. 💙


Charles, DIRECTV Community Specialist


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