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Friday, February 9th, 2024 4:36 AM

Missing Accessibility Menu

I have subtitles (closed captions) currently on.  I went into Settings to try and turn them off.  I found that the Accessibility submenu is nowhere to be found.  I have turned subtitles on/off this way many times.  Now I am finding no way to turn them on/off.  What changed?

Community Support

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254.4K Messages

9 months ago

Hi @bigpor2gee, we apologize for being unable to turn off your closed caption settings. Please visit: Manage DIRECTV closed captioning | DIRECTV Customer Service & Support Manage DIRECTV closed captioning. Let us know if this helps. -Jayson, DIRECTV Community Specialist.


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