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1 Message

Monday, December 11th, 2023 1:49 AM

Menu and guide suddenly stopped working.

It will power both tv and dvr on an off. Most other functions still work. Cannot access menu or guide. 

Community Support

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254.4K Messages

11 months ago

Having issues seeing the menu or guide may be unexpected and we apologize for the inconvenience. You can follow the troubleshooting steps here: https://www.directv.com/support/article/000075734 to fix common issues quickly. We'll send you a Private Message to gather more information and investigate what's happening. Santiago, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

11 months ago

DVR/Receiver model number?

Remote control model number?


NEED HELP?