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kratzt's profile

Contributor

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8 Messages

Saturday, September 16th, 2023 3:02 AM

Lost channels for area code 73521

For over a year now you have not made a deal with our local FOX channel and now our local NBC channel.  You suggest that we pay a streaming service to get the channels. No one in this area code lives close enough to pick them up on an antenna.  This is getting ridicules!!! Why don't you just pay their price and pass the expense onto us in this area code. It would be cheaper on us then paying a streaming service!  I have talked to several of your customers in this area and the agree with me.  This crap is causing us to miss our football games...

SWALLOW YOUR PRIDE AND MAKE A DEAL WITH THEM!

ACE - Expert

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20.6K Messages

1 year ago

Because DTV averages the cost of the locals into the all of the channel packages and I doubt everyone in your DMA would want to pay way more for 2 channels 

(edited)

Community Support

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254.4K Messages

1 year ago

We're sorry you're missing your local channels, @kratzt. Rest assured, we’re working around the clock to restore them and resolve this situation as soon as possible. In the meantime, let's meet in PM to explore available options for you. Diego, DIRECTV Community Specialist

Contributor

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8 Messages

1 year ago

First, how do I PM you. 

Second if I have to pay for streaming to get these channels why should I keep DTV.

ACE - Expert

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20.6K Messages

1 year ago

There should be a box with lines in it next to the bell icon if DTV sent you a PM/DM on the top of the page.  


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