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J

3 Messages

Tuesday, October 31st, 2023 10:23 AM

Loss of Signal on DIRECTV - Need Troubleshooting Help

I hope you're all doing well. I've recently been experiencing a recurring issue with my DIRECTV service. Every so often, the signal is lost, resulting in a complete interruption of the broadcast. This has become quite frustrating, especially during important shows or events. I've tried the usual troubleshooting steps like checking the connections and rebooting the receiver, but the problem persists. I'm reaching out to this community in hopes of finding a solution or getting some advice on what might be causing this issue. Has anyone else encountered a similar problem? If so, how did you resolve it? Any insights or suggestions would be greatly appreciated.

ACE - New Member

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5.2K Messages

1 year ago

Hello there. What error code do you receive when your receiver experiences an intermittent signal, error 771? By reading your post my immediate assumption is that the satellite dish is not aimed correctly, or that there is some sort of cabling/receiver issue. Does this issue occur on other Receivers (if you have more than one)? When did this issue start happening, and do you notice the signal go out at a particular moment, or is it random? In other words, does it go out with little rain, or something else?

ACE - Sage

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46.1K Messages

1 year ago

DVR/Receiver model number?

Do you have other DVR/Receivers? Do they all do this?


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