Local channels not available on DirecTV anymore?

Even if there are carriage negotiations, that shouldn't affect all locals. What is your zip code and county? That will determine what locals you should be receiving as well as if there is any negotiations in your area.

Though you have current boxes (HR24s) is your receiving dish a MPEG-4/HD capable dish or do you have an old MPEG-2/SD-only dish? This matters as DirecTV has been shutting down the old MPEG-2 feeds which may affect how you receive your locals.

I've been a DTV customer for over 20 years.  I first started with DTV back in 2003 and I've had the same satellite, if that helps.

I know it's not an HD satellite dish.  

Is DTV shutting down local channels that are not HD?

DirecTV has been shutting down the MPEG-2/SD locals. So sounds like you need a new dish properly installed.

If DirecTV installed HR24s then it should have been with the proper dish so I suspect someone did this DIY instead.

Hi there, we came across your post. We apologize that you're not getting any local channels. What is your zip code so we can check the available channels in your area?

You need to replace your old dish with a newer Slimline HD dish. 

DirecTVHelp,

Is there a way for me to give you my zip code directly and in private so I don't post my personal info publicly on this forum?

Sure, let's meet in a PM to assist you further.

No need to provide them your zip code. Just request the free HD dish swap. 

@doomster 

You have a MPEG-2/SD-only dish. It must be replaced regardless of zip code.

Zip Codes are large areas which determine what locals you receive and what market you are in for sports. You share it with hundreds/thousands of others so is not personally specific like your full address.

If you are more comfortable looking up yourself, you can check DirecTV's channel lineup page (go where it says "See local and sports channels"). That will verify what channels you are supposed to get (once you've replaced that wrong dish).

https://www.directv.com/channel-lineup/

DTV is moving all local channels to the 99/103 sats so they can continue using the 101 sat for broadcasting in MPEG4 the nationwide wide channels.

I was on the Direct Messenging (Chat) app with a DTV customer support person on this website last night.  Spent an hour on chat with them.

Customer support investigated my account and said:

1) There is no local outage for local channels in my area

2) There is no carrier fare disagreement with the local channel networks so all local channels should be available.

3) My area did not switch the local channels to only HD satellite feeds yet.  SD satellites should still get local channel feeds in my area.

4) I still don't get local channels.  Need to call DTV again but I dislike having to deal with the tech support people offshore.  They don't know what they're doing and just make me repeat steps I've already done.  They're no help in resolving problems.

Hi, there. We're sorry you're still not getting your local channels. We're sending you another DM to further investigate and get this fixed.  Aljoy, DIRECTV Community Specialist

@doomster 

1. Naturally no outage as the forum would be flooded if there was an issue that big as would affect thousands (maybe millions).

2. Carriage negotiations/disputes would not affect all your locals as different companies own different sets of locals in your area.

3. I highly suspect that is misleading info. Your boxes are fine, but the old MPEG-2 dish needs replacing so you can get all the current MPEG-4 feeds.

4. Call DirecTV and just order a new dish install. Since you have all MPEG-4 boxes but an MPEG-2 dish, that says someone did a DIY install (or moved boxes themselves without a proper DirecTV order), which means that they most likely cannot order a complimentary MPEG swap (unless you have any MEPG-2 boxes in addition to your HR24s). If so a new dish as I recall is $99.

Customer support is likely wrong. You need to replace your satellite dish. DirecTV should do that for free. 

@litzdog911 

Normally a MPEG swap is free. But if all the OP has is HR24s, wouldn't their system assume they are already setup for MPEG-4? If they have a dish only swap option that would be great, but this setup seems a bit unique for the options in their system.