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16 Messages

Saturday, August 31st, 2024 2:32 PM

Jump back freezes

When I use the jump back function (the button with the reverse semi circle arrow) my show freezes for a few seconds. This just started yesterday and it’s a big deal for me as I use it often. 

Any ideas?

Community Support

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254.4K Messages

2 months ago

Hi, @yarditime. We're sorry your show freezes when you try to jump back from the show. We recommend restarting your receiver, visit Troubleshoot DIRECTV sound and picture issues | DIRECTV Support for helpful tips. Let me know how it goes. Lynie, DIRECTV Community Specialist


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