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upperdeck's profile

Teacher

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49 Messages

Tuesday, November 14th, 2023 2:38 PM

issues with the CW

As a sat user it seems directv will never put the CW in HD?  With SD going away someday wouldnt they have to do this at some point?

Now On the flip side I can login to the Directv Stream and watch it, except its not available on the stream version even though its a sinclair station which i was told should be available?

Teacher

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49 Messages

1 year ago

I would think I could get 385 in HD as an option if they dont offer it in HD which I thought they had to?  Except 385 is not even a channel i can see in my guide let alone watch?

Community Support

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254.4K Messages

1 year ago

Hi @upperdeck, I know having local channels such as CW it's important for you. If you access here with your Zip Code, you'll be able to see all the local channels you have available https://streamtv.directv.com/channels/?tab=rsn?source=EDTZSr00000000qEL&utm_medium=referral&utm_source=att&utm_campaign=tas-redirect&utm_content=tv-locals We’ll send you a DM to further assist you. Haendel, DIRECTV Community Specialist

Teacher

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49 Messages

1 year ago

again.. not the issue.

2 issues

1st on the sat why is my CW in SD and not HD?  And why cant i see 385 at all if by law they have to let me use the HD version if you dont offer it?

2nd  why is the CW not available on the stream when the releases say CW for sinclair owned stations should be on the stream?

Community Support

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254.4K Messages

1 year ago

We do not currently have the rights to offer national CW network programming on your local CW station to our streaming-only customers because of the current dispute with Nexstar, which controls that CW programming. We have sent you a DM let's meet there to offer you further assistance about the picture quality of the CW channel. Haendel, DIRECTV Community Specialist

Teacher

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49 Messages

1 year ago

every time i come on here and get a DM request I go to it and no oner ever responds?

Teacher

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49 Messages

1 year ago

my cw is Sinclair though?

I was also that no one can watch CW in HD right now ?

Is that true?

Teacher

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49 Messages

1 year ago

I also just had a chat with my local station manager.. He knows that they send a HD signal to Directv.. They then downgrade it to SD and send it out.  Directv support told me the opposite was happening that they were sending an SD signal to Directv.

Community Support

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254.4K Messages

1 year ago

We’ll be glad to check all the information in detail about the picture quality of the CW channel. Let’s continue the interaction via DM. We're here to assist you. Haendel, DIRECTV Community Specialist

Teacher

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49 Messages

1 year ago

I am in the DM but now one is responding?

Community Support

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254.4K Messages

1 year ago

Please allow me a moment while I review your inquiry. Haendel, DIRECTV Community Specialist

Teacher

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49 Messages

1 year ago

still waiting

Teacher

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49 Messages

1 year ago

the local station was told by Directv that even though they broadcast in HD and send them the HD signal they will not use it nor will they insert it into the Directv stream for the local people to watch,

There is a law that if the locals have a channel that they provide and Directv chooses to provide the signal yet the locals are unable to get the signal OTA that they have to provide the channel in a national feed. 

This is why back in the day when you could not get the signals OTA that people got the e/w feeds for the national channels and you paid for each that you could not get OTA.  You had to get the waiver in some cases but they had to provide it. 

Teacher

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49 Messages

1 year ago

the whole point is that Directv has an agreement to carry the local channel but has chosen on their own to provide an SD signal and the local channel complaints have fallen on deaf ears. 

Teacher

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49 Messages

1 year ago

so if Directv has a deal to show an HD signal with the channel but they choose not to there is nothing anyone can do. 

ACE - Sage

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46.1K Messages

1 year ago

Can you receive your local CW station using an off-air antenna to get their HiDef signal?


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