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M

2 Messages

Sunday, November 12th, 2023 12:07 AM

Getting rid of Channel 1988

At least 10 times a day this pops up on my screens,  CONTINUE TO BUY  I am watching free Bluebloods.  I then have to go to say NO I DON'T WANT TO BUY!  Lose my screen and have to go back to find BLUEBLOODS,  I can't figure how to get rid of it.  HOW DO I?  HELP

Community Support

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254.4K Messages

1 year ago

Hello @mdcwjen

We want to immediately assist you with this pop-up message inconvenience. Let's meet in a PM so that we can continue the process. Andrea, DIRECTV Community Specialist

2 Messages

1 year ago

Thank you!  Like I said  channel 1988 pops on my screen with   PURCHASE TO BUY when I'm watching a tapping of BLUEBLOODS!  I'm not tapping BLUEBLOODS but this pops up from Channel 1988, how can I stop it, I mean I'm not recording it anymore so don't know what to do!


NEED HELP?