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Thursday, December 8th, 2022 7:46 PM

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FOX Sports

When can I expect to receive Fox Sports (THAT I PAY FOR)? THIS IS (Edited per community guidelines)! I pay for it but can't watch it? Fix it or I'm gone & you can come get your equipment! I pay $130.+ and I can't get what I pay for? How long do you expect customers to put up with this (Edited per community guidelines)???

ACE - New Member

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1.6K Messages

2 years ago

I don't know why you would not be getting your Fox Sports Directv came into an agreement with Fox Sports so that everyone would keep that channel.  Maybe check your channel lineup they may have changed what packages get it. 

ACE - Expert

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2K Messages

2 years ago

What Fox Sports are you not getting? As noted, Directv and Fox reached a new agreement last week.

ACE - Expert

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23K Messages

2 years ago

@davidwpaul 

When can I expect to receive Fox Sports (THAT I PAY FOR)?

Which "Fox Sports" are you having a problem with? What happens when you try to watch. If this is a Regional Sports Network, what is your zip code and which specific team are you trying to watch? What is the name of your programming package?

As DirecTV and Fox reached an agreement before the deadline, any associated channels had no interruption. So DirecTV wouldn't be denying you the channel if you are supposed to have it.

Fix it or I'm gone & you can come get your equipment!

Nobody would come get equipment. Upon install, everything but the receiver/client boxes you own. The boxes themselves upon cancellation would be your responsibility to take to a participating FedEx or The UPS Store for the free return.

If in the end you choose to cancel, you call DirecTV to do so. This is a public forum of other customers, not customer support. Some of us can give guidance based on our knowledge and experience, but have no access to your account.

New Member

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215 Messages

2 years ago

The new agreement does not include 12 Mission-owned Fox stations (and 13 other network affiliates) which were removed from DIRECTV on October 21 due to a separate carriage dispute.

ACE - Expert

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23K Messages

2 years ago

That is the question. Is the OP having an issue with sports he watches on his local channel which is an affiliate of Fox owned by Mission, or a dedicated "Fox Sports" channel such as Fox Sports 1 (FS1) or any of the various Regional Sport Networks (RSNs) in the 600s.

With all the possibilities, @davidwpaul needs to provide specifics so they can get the right answer to their issue.

(edited)

New Member

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2 Messages

2 years ago

I share davidwpaul's frustration. My local Fox station has been blacked out for months now. It was also blacked out when I had Uverse a few months ago, and is still blacked out now that I have DirecTv Stream.

I do still have access to FS1 though, which is nice I suppose but it would be great if I could also watch regular Fox, because as was pointed out - I'm paying for it and not receiving it. I've missed out on alot of sports lately because of that.

ACE - Expert

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23K Messages

2 years ago

@TheBigMike 

There is no guarantee of any specific local being available. Channels and the programming on them can change at any time as TV providers don't own them. A package including locals doesn't mean any specific one will always be there, so you just pay for local access in general.

It is frustrating when local affiliates pull the feed to use us customers as leverage for higher rates, but that is how the TV industry is.

As a note, this is the section of the forum for DirecTV (satellite), not DIRECTV STREAM, though essentially the same info applies for local negotiations. Channel is back when the local owner allows it.

New Member

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2 Messages

2 years ago

@Juniper 

There is no guarantee of any specific local being available. Channels and the programming on them can change at any time as TV providers don't own them. A package including locals doesn't mean any specific one will always be there, so you just pay for local access in general.

I'm sorry, but this is nonsense. There is a guarantee of sorts, if not an outright guarantee, when local channels are advertised as being part of your tv package. Especially when its mentioned explicitly in all promotional materials, including by the salesmen if you talk to them on the phone like I did.

I understand that Mission is primarily at fault since they are being a bunch of greedy turds that are hurting the Fox brand regionally (perhaps nationally?) with their behavior, but I fully reject the notion that DirecTv is not also partially at fault. They are advertising a channel or group of channels and then not providing them. Yes, it is somewhat out of their hands, but they could provide a substitute channel, or package, or some other sort of compensation like a discounted rate while that channel is unavailable.

Also, no one pays for local access in general. At least I didn't, and I suspect davidwpaul didn't either. They advertise ALL local channels, not SOME local channels. That is what we are paying for. ALL. LOCAL. CHANNELS. As advertised. As was quoted to me over the phone by the nice Canadian sales folks. 

Look, I understand what AT&T, DirecTv, Comcast, etc are going through when they are negotiating with scum like Mission, and I have some amount of sympathy for them. But my patience and sympathy are not unlimited and excuses like "well, there is no guarantee about a specific channel..." just doesn't cut it with me.

It is frustrating when local affiliates pull the feed to use us customers as leverage for higher rates, but that is how the TV industry is.

Yes. Yes it is. Hopefully it will backfire. I guess time will tell. So far it hasn't.

As a note, this is the section of the forum for DirecTV (satellite), not DIRECTV STREAM, though essentially the same info applies for local negotiations. Channel is back when the local owner allows it.

I didn't notice that this was the satellite section, just that this guy was frustrated by the same thing I am so I started reading to see if there was some new info here that I wasn't aware of.

But yeah, no difference really as the same applies to DirecTv Stream, AT&T, Comcast, Fidelity, etc... I've been though the same thing with AT&T and Comcast before in the past with different channels (can't recall if Mission was involved in those too or not) but they managed to get it resolved shortly after I (and many others I'm sure) called and complained and threatened to drop the service if they didn't get it resolved before college football season.

Honestly, had I known that Fox was blacked out on DirecTv and I would continue to miss out on important college football games, I wouldn't have switched over to this service unless they offered me some free upgraded sports package that also had the same football games that Fox was broadcasting so I wouldn't miss out.

ACE - Expert

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21.1K Messages

2 years ago

Read the TOS that states programming and channels can change at anytime so there is no guarantee.

ACE - Expert

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23K Messages

2 years ago

@TheBigMike 

There is no "guarantee of sorts". No TV provider guarantees any specific channel or programming will always be there. That would be impossible. They don't own the channels so cannot force the channel owner to provide the feed. They can only advertise the channels they currently have, but change them a week after you start service if they go into carriage negotiations. Thankfully it is not a mass amount of channels that have their agreements comming up at the same time.

Yes, negotiations are a two way street. However, DirecTV can either give in to the channel owner's demands and just hike up costs accordingly each time, or they can negotiate to minimize any cost increase even if the owner withholds the feed temporarily. You may be willing to pay higher to have your local back now, but many of us are not.

Packages do not promise all locals. They don't have an agreement for all of them, especially sub-channels. As mentioned before, channesl available can change at any time per the Terms of Service (ToS). You expecting way more out of the advertisements then what is there.

As was quoted to me over the phone by the nice Canadian sales folks. 

Umm, DirecTV and DIRECTV STREAM are U.S.A. services. They are not licensed to broadcast out of country. If those sales people were outsourced, they need to better educate themselves on the service.

The "no guarantee about any channel" is how it works. Your not liking it/disagreeing with it, does not make it an excuse.

DirecTV is not allowed to show your in-market sports on any other channel. Those games show on your local Fox based on where you live. It does not matter if your TV provider (DirecTV or otherwise) has it or not as that is how market and blackout rules work. The alternative is plugging in a regular antenna on your TV to enjoy the free broadcast until your local affiliate owner returns the feed.

Sorry but what you want is not how the TV industry or sports works. The sports leagues and their teams control the viewing rules. And there is never, NEVER, a guarantee that any particular channel will always be available. This is the reality of how it works.

ACE - Expert

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23K Messages

2 years ago

@davidwpaul 

Did you get your answer? If not, please post back with what specific "Fox Sports" (channel number, and zip code if it is either a local channel or RSN) and what happens when you try to watch it.

2 Messages

1 year ago

I'm in new orleans I haven't been able to get FS1 for about 2 or 3 weeks now....I hope it does come back


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