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gacapp's profile

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Thursday, October 24th, 2019 12:23 AM

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FOX Network glitches every five minutes

Is anyone else out there having issues with FOX network?  For the past two weeks, there have been drops in their broadcast that last a second or so that occur every five minutes or so.  I especially have noticed this during NFL and the World Series broadcasts.  The screen goes black for a second and mutes or it pix-elates.  Very very annoying.  I went to my local bar (they have DirecTV as well) and the same thing happens there.  If this is happening to anyone else, is there a way to resolve this?  Thank you in advance...

Community Support

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254.4K Messages

5 years ago

Hello @gacapp,

We understand that you're having a problem with glitching. Don't worry we can help with that.

This the only channel affected correct?

Have you went online to refresh your equipment to see if that fixes the problem? if not please try doing so. Let us know if the glitching still occurs after equipment refresh.

Charles, AT&T Community Specialist

1 year ago

Same with me. I tried to contact Fox. Got a phone number that was disconnected. An e-mail address that was invalid. Then live chat tried to troubleshoot my equipment. It’s only on Fox and it happens on all TV’s. It’s you, man. C’mon…


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