1 Message
Forced Ads on Recorded Shows
I’m a Directv satellite customer. I was used to watching my recorded shows through the app without commercials. Now all of a sudden, my recordings force ads that you can’t skip or fast forward through on the app. The whole point of recording is to avoid the annoying commercials. I understand it’s different when you watch a show On Demand. Why does the app force commercials on a show that’s recorded?
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello @tvacctviewer007. We understand that watching ads on your recordings can be concerning, specially if it's from our app. We'll investigate the root cause of this issue and will reach out to you via DM, as soon as possible. Thank you for contacting DIRECTV. Jhon, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.1K Messages
1 year ago
What show(s)?
What channel(s)?
I've never had this issue watching a recording from a regular satellite channel, only OnDemand.
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