Follow-up: Guide and Series Manager Not recognizing Repeat programs

  Several months ago I had a problem with my home Genie not recording some Series Manager shows beyond 2 weeks on some local channels while we were away for several weeks in our RV. It is now doing the samr thing on just the local main PBS channel. I talked with Tech Support who is "escalating" to whomever to troubleshoot. They are supposed to email me back with status (?!). Maybe a software issue somewhere. Has anyone else experienced this problem? I have assigned a Series Manager high priority to all my PBS shows and capacity has never been a problem. The only way I can record the next week's shows is to do the Record thing again and again. Can do at home but very awkward traveling by phone cross country in an RV.

Thanks

Hank in South Dakota