Favorite team recordings from wrong channel

Using search to set up a series uses its default settings of all channels, On Demand and reruns. Using the guild to set up a series only records that channel.

Hi @redbeer. We're sorry for not being able to record the show on the correct channel. You can follow the steps given by @shannon02 We'll send you a DM for further assistance. -Shania, DIRECTV Community Specialist

Thank you for your responses. If there is a way to make it record the right channel, I would appreciate the instructions. I believe I set it up from search now, when I get the wrong channel on some games. From guide is not applicable to Center Ice games, since channels change daily. 

You have to use the guide to set up each game on whatever channel

@Shannon02 is right, you can set it up through your guide. Please follow these steps: Record DIRECTV content | DIRECTV Customer Service & Support Let me know if this works. Rowena, DIRECTV Community Specialist

I cannot "use the guide to set up each game on whatever channel" to automatically record my favorite team. Every game is on a different channel on each day for Center Ice or any sports package. That is why "record favorite team" exists, that is the equivalent of series recording for regular shows.

Games are aired on 2 channels typically, one is local of the home team, another is Center Ice channel. DVR should pick one of the two that has programming that night, depending on being in my lineup, blackouts, etc. 

Hi, redbeer. Missing the recordings of your favorite game is no fun. Since the instructions sent previously did not work, I sent you a DM to assist you further. Joan, DIRECTV Community Specialist

But it is not, which is why you should use the guide.

Thank you for providing us with that information. We have already forwarded it to our team, and they'll continue working on your case to get a solution as soon as possible. We'll be reaching out to you as soon as we get an update. DIRECTV appreciates your patience.💙 Luisa, DIRECTV Community Specialist

I am having a similar problem.  Specifically, I have selected the LA Lakers as a Season Record.  The Lakers were also added as "My Team."  However rather than finding the channel on which their games are shown, my Directv Genie DVR tries to record channel 105, which is a 4K channel that I don't even subscribe to.  In the upcoming recordings, the game appears with a red circle with a line through it, basically letting me know that it selected this channel and it will NOT record.  Usually when this happens with other channels, it automatically finds the correct channel and records it, but not as explained above.  I don't want to have to manually check daily to see that it's recording the correct channel.  Is there a fix for this issue?

As stated, use the guide to set up recordings.