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Monday, October 16th, 2023 8:41 PM

ESPN won’t work on Firestick! 0033 Customer Not Authorized

It appears this issue has been a problem with your customers since as far back as 2018, according to other threads. Here we are in 2023 and the same issue exists. Why has there been no resolution? What do you suggest for customers that pay you for a service that INCLUDES ESPN and can’t access? 

Community Support

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254.4K Messages

1 year ago

Hello there! Watching ESPN shouldn't be a problem, but we are here to help you. Please see your private note, so we can take a closer look at your case. Jhonny, DIRECTV Community Specialist


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