Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

G

3 Messages

Thursday, October 24th, 2024 8:09 PM

Error code

When I sign into my new TV I get code 8013 I don't know what that means all my other devices are working good 

ACE - Expert

 • 

20.5K Messages

15 days ago

You need to check with the TV maker to find out what that code means.

3 Messages

15 days ago

I get it when I sign into direct TV app it's not the TV I'm trying to figure out if maybe I have to many devices connected 

ACE - New Member

 • 

1.5K Messages

15 days ago

Are you a Sat. Customer or a Streaming customer?

3 Messages

15 days ago

Streaming 

Community Support

 • 

254.3K Messages

11 days ago

Hi, @gigisavage1980. We're sorry for the trouble signing in. Error code 8013 is a Subscription Error Message. We'll send you a DM, so we can assist you further. Rhyan, DIRECTV Community Specialist


NEED HELP?