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3 Messages

Thursday, October 24th, 2024 8:09 PM

Error code

When I sign into my new TV I get code 8013 I don't know what that means all my other devices are working good 

ACE - Expert

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20.8K Messages

2 months ago

You need to check with the TV maker to find out what that code means.

3 Messages

2 months ago

I get it when I sign into direct TV app it's not the TV I'm trying to figure out if maybe I have to many devices connected 

ACE - New Member

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1.5K Messages

2 months ago

Are you a Sat. Customer or a Streaming customer?

3 Messages

2 months ago

Streaming 

Community Support

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254.6K Messages

2 months ago

Hi, @gigisavage1980. We're sorry for the trouble signing in. Error code 8013 is a Subscription Error Message. We'll send you a DM, so we can assist you further. Rhyan, DIRECTV Community Specialist


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