duplicate channels

There is likely a duplicate of channels because your receiver is set to show both the HD and SD versions of each channel. To fix this issue, press Menu, scroll down to Settings, press the right navigation button until you see Display, press select on Display, click on Preferences, and be sure that the Guide channels section has "Hide SD duplicates" rather than "Show all channels." 

If you happen to have a non-Genie receiver, click Menu, scroll down to Settings & Help, click Settings, go down to Display and click select, select Preferences on the drop-down menu that appears, and make sure the Guide HD channels section is set to "Hide SD duplicates."

It is set to Hide SD duplicates, and the multiple channels still show.

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Catalina, DIRECTV Community Specialist

Suddenly seeing duplicate local stations on channels I didn’t have before. Like my usual channel 13 is also on channel 7. Channel 11 is also on channel 10. Another issue is some otjer channels can only be viewed in Low Resolution. Is there something I need to do?

I, too, am in Houston. I, too, am seeing duplicate channels, and my setting is already set to hide SD channels. I do not see any resolution to this problem posted on this thread. Is there a solution ?

@Pastrouhal the only temporary solution is making a Favorites list that does not include those duplicate channels. That way, anytime you go to the Guide, they won't show up there. 

So this is happening in Houston, TX; Roanoke, VA and Little Rock, Ar. SD Duplicates are hidden. Does anyone at DIRECTV know the reason?

I don’t see an answer, just a suggestion to go to chat. What’s up?

I used to have local channels - 2(NBC), 6(CBS), 8(ABC), and 23(FOX). 

now I have

2 and 4, both NBC, both KJRH

6 and 9, both CBS, both KOTV

8 and 5, both ABC, both KTUL

23 and 24, both FOX, both KOKI

both versions appear to be HD

This showed up a few months ago. I verified that I have SD channels blocked from my Guide list. Even reset it to show only SD, only HD, both times it worked(QVC has both).  But the above duplicates show up no matter the setting. 

Reset you receiver to see if it fixes the issue.

CobbTotem3 - it’s been reset a dozen times since this started. 

@DavidTulsa Then you probably need a new box if a rest did not correct the issue. Do you have protection plan? If so put in for a service call to have them come out and look at your equipment and check everything.

Yes, same programming on each pair.

74132, Creek County. 

I only messed with the Guide display settings to verify it wasn’t an SD vs. HD thing.  

1 TV is direct wired, 3 TVs are wireless.  All 4 have the same issue. 

no change after red-button resets as described. 

IMHO, The guide is displaying the data that is being sent to it. The only channels involved are the 4 major networks.  The number of each duplicate is not random, they were chosen by an intelligent, albeit careless technician.  Other numbers were available in sequence but not chosen.