Contributor
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14 Messages
DTV on-demand streaming fails on HD DVR on fiber service 1G?
Are there any settings on my router that need to be set to get back the streaming on the HD DRV (yes it is old
but it worked until I changed to fiber from FiberFirst (aka Hyper Fusion aka Millenium Telecom)?
Juniper
ACE - Expert
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23K Messages
1 year ago
What is the exact model of HDDVR?
How is it connected to your Gateway?
Do you have other boxes connected?
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shannon02
ACE - Expert
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21.1K Messages
1 year ago
Did you rerun network setup and delete/restore the network on the DVR?
(edited)
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moi1
Contributor
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14 Messages
1 year ago
I did rerun & reset everything DVR and router and tried different ether cables. The other HR24 on the same network works fine with on-demand.
I have HR24 connected via ethernet to the router.
The Internet setting reports all OK.
Except on-demand & watch from the beginning, other internet features do work.
When I try on-demand/watch from it starts and after about 875% of the green bar it fails with the message suggesting to try latter.
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shannon02
ACE - Expert
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21.1K Messages
1 year ago
This could be a problem with the Gateway and having two DTV receivers on the same network, you can try getting a DECA BB online then connecting it to the gateway then running Ethernet/coax to the SWM splitter then removing any Ethernet cable connected to the HR24s then rebooting both. You only need 1.
https://www.amazon.com/PACK-DIRECTV-Broadband-Ethernet-Generation/dp/B01AYMAV1Q/ref=sr_1_fkmr0_2?crid=3E5DG2ZF017A8&dib=eyJ2IjoiMSJ9.O_QPuCA7c4zy68KaeQighvdj0F5NIq-kuo3JwngKjsU0TtVjob87AsOez7Aj9GUPa1pXQ3qDRVCudH0U6sLNqrN7olk95VSUBkM_oaV0VVY.fPfuAXw8MNcsrwTVZuK5Itx1SsHJcQj-_Y460TVnm_Y&dib_tag=se&keywords=DTV+DECA+BB&qid=1714716205&sprefix=dtv+deca+bb%2Caps%2C113&sr=8-2-fkmr0
(edited)
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Juniper
ACE - Expert
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23K Messages
1 year ago
Each HR24 is connected to the Gateway by their own Ethernet cable?
Do you have a SWM setup or even Whole Home HDDVR?
Do you have a Genie? (HR34, HR44, HR54)
Just making sure if your setup should have boxes individually connected (old way) or one box passes on the connection to the others.
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moi1
Contributor
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14 Messages
1 year ago
Thank you all.
I have two HR24. No Genie.
Whole Home - works.
Each box is on ethernet hardwire connected to LAN.
The On-Demand & Watch from the beginning stopped working 2 weeks ago on one of them without provocation.
Today forced firmware update on each by pressing red reset button and entering 0-2-4-6-8.
Problem continues.
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moi1
Contributor
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14 Messages
11 months ago
Suddenly the after some disruptions with fiber internet the ON-Demand & watch from the beginning fails. Otherwise the receivers repot that internet connection is OK, the LAN browsing works - I can stream from my computers and The Whole House between receivers works too.
what possibly could go wrong? I suspect that ISP restored the fiber connection but in the process of resetting headend something was not reset properly. Repeated calls to ISP result in nothing as they are "virtual" and have no technical tools to do anything. It is NOKIA that sets things for them. But the fiber in the street belongs to Ubiquity and the "virtual" ISP just rides on it.
Any ideas how to talk to them? I can't walk away - (Edited per community guidelines) there is no options here.
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