New Member
•
38 Messages
DIRECTV Escalations Department
Call this phone number below and let me know if you can understand the person who answers the call. Seems like DIRECTV knows how to tell Customers what they want to hear but can never live up to the promises they make to their Customers. Almost sounds like a buy / sell / trade / take Customer's money for profit and then laugh about it in the company break room. Not sure what type of English they train these people with. It sounds like a box of silverware falling down the stairs. Getting paid to lie to customers is quite sad and pathetic.
(Edited per community guidelines)
DIRECTVhelp
Community Support
•
255K Messages
2 months ago
Hi, @rrroznovak. We don't recognize the phone number you shared. If you got a suspicious call or text, do not respond and hang up right away. Visit Recognize and avoid scams | DIRECTV Support for tips on identifying and reporting scams. For DIRECTV assistance, go to DIRECTV Customer Service - Phone Support & Chat Charles, DIRECTV Community Specialist
0
litzdog911
ACE - Sage
•
46.4K Messages
2 months ago
Scammer
0
rrroznovak
New Member
•
38 Messages
2 months ago
The person who called me from that number said their name is Kennedy with DIRECTV Escalations team. This person has called me several times and said they work for DIRECTV. They said they are in the PERKS department. How do I report them?
0
0
shannon02
ACE - Expert
•
21.1K Messages
2 months ago
As DTVhelp says they don't work for DTV so how can they do anything to them.
0
0
Juniper
ACE - Expert
•
22.9K Messages
2 months ago
@rrroznovak
Now you know to be more careful when answering calls you aren't expecting, or from unverified sources.
DirecTV's support page on these kind of situations currently includes a way to report scams you've received.
https://www.directv.com/fraud
0