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3 Messages
Saturday, July 20th, 2024 1:51 PM
When I open up the directv streaming app on my fire stick it won’t let me navigate to anything
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ACE - Expert
•
6.2K Messages
4 months ago
Any messages or error codes? Have you restarted the device?
No error codes and yes tried restarting
Are you a previous or current DirecTV or ATT subscriber? Are you using the same credentials for the services? Can you log in to your account online?
Current AT&T and yes I can log in. I open the app and it takes me to a screen that has the scroll of previous channels and then there’s a two arrows and under that it says guide. I can’t navigate through any of the screens there’s no cursor nothing
So are you using the same credentials for both services?
bcbsncjlj
ACE - Expert
•
6.2K Messages
4 months ago
Any messages or error codes? Have you restarted the device?
0
0
Apotter
3 Messages
4 months ago
No error codes and yes tried restarting
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0
bcbsncjlj
ACE - Expert
•
6.2K Messages
4 months ago
Are you a previous or current DirecTV or ATT subscriber? Are you using the same credentials for the services? Can you log in to your account online?
0
0
Apotter
3 Messages
4 months ago
Current AT&T and yes I can log in. I open the app and it takes me to a screen that has the scroll of previous channels and then there’s a two arrows and under that it says guide. I can’t navigate through any of the screens there’s no cursor nothing
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
4 months ago
So are you using the same credentials for both services?
0
0