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luisfmendoza's profile

2 Messages

Tuesday, April 9th, 2024 7:36 PM

Directv App not working on Apple TV

Several fail attempts to login and just stays at the select directv stream or directv does not go beyond that. its been 4 weeks and still not working. 

Community Support

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254.4K Messages

7 months ago

Hi @luisfmendoza. We're sorry you've been unable to log in for four weeks now. Let's get this fixed. Visit https://www.directv.com/support/article/000067089 to troubleshoot DIRECTV app crashes, sound, and video issues on your Apple TV. Let me know if this helps.

Rowena, DIRECTV Community Specialist

2 Messages

7 months ago

I just discovered that tons of folks are having the same issue as me and support hasn't been helpful. everyone stuck in the choose service screen. 

Community Support

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254.4K Messages

7 months ago

We appreciate you bringing the issue to our attention. We'd like to gather more details about it. Let's meet in DM to investigate further.


Rowena, DIRECTV Community Specialist

Community Manager

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14 Messages

5 months ago

@luisfmendoza are you still having this issue?


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