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3 Messages

Saturday, October 28th, 2023 6:37 PM

Closed

Direct TV Skill will not link to Alexa app

Alexa use to work throughout the house. Then it quit all of the sudden without cause. Now it says I have to enable the skill again. When I try to enable the skill in the Alexa app it either says there’s an error connecting to Direct TV account. I’m all on the same network, have restarted everything, done everything suggested. It’s all right and connected on my end. It’s the skill failing to connect with my account. NOT MY NETWORK!!  NOT MY EQUIPMENT!!!! EVERYTHING WORKS EXCEPT THIS PIECE OF (Edited per community guidelines)ING (Edited per community guidelines) DIRECT TV AND THIS (Edited per community guidelines) (Edited per community guidelines)ING SKILL. HUNDREDS OF DOLLARS FOR ALEXA EQUIPMENT THAT’S WORTHLESS BECAUSE DIRECT TV CAN’T GET THEIR (Edited per community guidelines)ING (Edited per community guidelines) TOGETHER. Half the time we can’t even access our Direct TV APP period. Y’all dropped Fox that we watch regularly without any notification. And because Direct TV is or piece of (Edited per community guidelines) provider we can’t even access other streaming apps because they all lead us back to m wanting to access our piece of (Edited per community guidelines) provider. If our provider worked we wouldn’t be going to other streaming apps period. AT&T and DIRECT TV ARE THE BIGGEST RIP OFF THERE IS NEXT TO DEFECTIVE APPLE PHONES!!!! WILL BE FINDING ANOTHER PROVIDER THAT WORKS AND APPRECIATES IT’S CUSTOMERS! THROUGH PAYING INFLATED PRICES FOR SERVICES THAT WORK!!!! (Edited per community guidelines) DIRECT TV, AT&T, and APPLE!!!!!!! NONE IF THEM WILL EVER GET ANOTHER DIME!!!!! ILL SMASH EM ON SOCIAL MEDIA AND EVERY PLATFORM I CAN FIND!!!!!!!!!!

3 Messages

1 year ago

The new link y’all keep sending everyone gets an error code too. Unavailable page. MORE DIRECT TV (Edited per community guidelines) GOING CIRCLES BUT NEVER FIXING THE PROBLEM!!!!! Now what lies do y’all have for us?

Note: This comment was created from a merged conversation originally titled Alexa skill enable

ACE - Sage

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46.1K Messages

1 year ago

There was a post/announcement here from DirecTV recently that they were dropping Amazon Alexa support. 

ACE - Expert

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20.6K Messages

1 year ago

On Nov 8.

Mentor

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45 Messages

1 year ago

Suddenly, Alexa stopped responding to "Turn off the TV" which was supposedly linked to DirecTV. But if I said "turn off DirecTV" is worked, until today. Alexa keeps saying there is no device connected to that skill. I looked for the DirecTV skill and it's gone. I guess it's true that they dropped it. However, mine worked until November 17th.

ACE - Expert

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20.6K Messages

1 year ago

DTV sent all DTV receivers a message saying that ALEXA will be dropped first on Oct 27 that was then changed to Nov.8.

(edited)

Mentor

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45 Messages

1 year ago

Sent the message where on the DTV receiver? 

ACE - Expert

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20.6K Messages

1 year ago

Info left arrow to messages but most likely it has been delete, mine has been.

Mentor

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45 Messages

1 year ago

We never check those. Lol. Maybe an email or text message should have been sent. I did look tonight. There were 4 messages there but none about Alexa. 

3 months ago

Well (Edited per community guidelines) the OP is (Edited per community guidelines) and I understand why. And I am too! You imply, he's immature, and then you call him names.Super cool my bro.

I paid thousands of dollars for this equipment that was supposed to work flawlessly, and it does not, for example, if I'm watching directv and I ask Alexa to change the channel, it actually changes the INPUT to my Firestick and starts trying to find some app to use there, even though I erased the directv app from my firestick months ago. So I can't even change channels with Alexa on my stinkin TV. Nor can I open my favorites list. About the only thing I can do is increase volume.

Can ANYONE help?? Would be happy to record and send video!

(edited)


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