We are sorry for the inconvenience you are having to access your DIRECTV service on your laptop. Please follow the steps here: https://www.directv.com/support/satellite/article/KM1010153 to find out how to clear your cookies, cache, and history. If you need further assistance do not hesitate in contacting us. Jhonny, DIRECTV Community Specialist
The thing is that logging in to stream your sat service or using dtv stream via the website or app has always been a bit wonky. It can be a number of things. It can be your computer/os, it can be your browser, it can be the browser needing to be updated ect. No way of truely knowing unless you post error codes (if you are lucky to get any ect).
I have never been able to get this to work on my desktop or laptop . It does work on ipad and even my LG android phone . On desktop it tells you to load some Synergy client and you end up going in a circle and it never works . This is the same on multiple different desktops and laptops . Good luck .
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
We are sorry for the inconvenience you are having to access your DIRECTV service on your laptop. Please follow the steps here: https://www.directv.com/support/satellite/article/KM1010153 to find out how to clear your cookies, cache, and history. If you need further assistance do not hesitate in contacting us. Jhonny, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.1K Messages
1 year ago
What's not working?
What equipment do you have?
DirecTV Satellite or DirecTV Stream?
Details, please.
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secretsquirrel73
New Member
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5 Messages
1 year ago
The thing is that logging in to stream your sat service or using dtv stream via the website or app has always been a bit wonky. It can be a number of things. It can be your computer/os, it can be your browser, it can be the browser needing to be updated ect. No way of truely knowing unless you post error codes (if you are lucky to get any ect).
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vipergg
Teacher
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25 Messages
1 year ago
I have never been able to get this to work on my desktop or laptop . It does work on ipad and even my LG android phone . On desktop it tells you to load some Synergy client and you end up going in a circle and it never works . This is the same on multiple different desktops and laptops . Good luck .
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