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Different channels on DirecTV app through Roku than DirecTV app through Sony
For so me reason I seem to be able to access The Movie Channel HD (553) and The Movie Channel Xtra HD (555) when accessing the DirecTV app through ROKU. I don't get these channels when accessing the DirecTV app through my Sony smart TV. Does anyone know why? All devices are signed in under the same account.
litzdog911
ACE - Sage
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46.1K Messages
5 months ago
Perhaps you've set a "channel filter" that's not showing those channels? You should have the same channels on any device.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Hello, @ah122668. We came across your post, and thank you for reaching out. You should have smooth channel access on your other TV as you're using the same account. Possible reasons could be device compatibility or a technical issue. For a list of compatible devices, check Get Info on Compatible Devices | DIRECTV Support. We'll send you a DM for further investigation.
Thank you for your input @litzdog911.
Melchisedec, DIRECTV Community Specialist
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