Contributor
CC not working right
I have not only noticed the CC not working on one of my TVs but now it is doing the same on the living room TV. CC is not making complete sentences. It also has random letters and words scattered to make a sentence... the sentence made is what has been said by the person on the program but it is mixed up and half of the sentence is either gone or makes no sense.
Xponder
Employee
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189 Messages
5 years ago
You might try resetting the receiver by pushing the red reset button on the front right of the receivers behind a door or on the right side of the receiver (depending on model) or just unplug it for 15 seconds. If that does not resolve call customer service and report a issue with closed captioning.
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maxdent01
New Member
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2 Messages
1 year ago
I tried that and CC is only showing every other line of text.
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