3 Messages
Cannot navigate new menu
When I turned my tv on this morning, it is completely different and I cannot access my list or guide. I have to switch input or wait until the screen times out before I can watch anything? What happened and is there a fix? Am I missing something?
litzdog911
ACE - Sage
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46.1K Messages
1 year ago
Are you a DirecTV Satellite or Streaming customer?
What DVR/Receiver or Streaming device(s)?
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floughner00
3 Messages
1 year ago
Satellite. I have whole home DVR w Genie Gen 2. This is what I get now and I cannot use my DirecTv remote to navigate it. I have to wait for it to time out. It’s so annoying!
(edited)
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
This maybe the default ANT input that the TV goes to when it loses power.
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floughner00
3 Messages
1 year ago
Thank you Juniper. I was having to use the actual TV remote to EXIT to watch live TV so that may be the issue. I've already reset the box and that didn't help so I'll look at my TV settings and see what my have changed. We were watching TV fine Monday evening when we turned the TV on and it was working fine. Then, when we turned the TV on yesterday morning, that is the screen that came on. We didn't change any settings or anything so I'm not sure what happened. Maybe TV software updated overnight? Thanks again! TVs are just smarter than I am now! Ughhhh! :)
Shannon - I'm not sure what ANT is but like I said, I've never had this happen before and we made absolutely no changes so we will unplug everything, and plug everything back in. To my knowledge we had no loss of power either so it's just all really odd. Thank you as well for your input.
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