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R

3 Messages

Thursday, November 9th, 2023 5:07 PM

Autoplay next episode

My episodes used to just autoplay and now I have to say don't delete and then it'll go to the next one. I want my gbaby to be able to watch several recorded episodes without me having to fix it every 30 minutes.  Help. I don't see an autoplay option in settings. 

Community Support

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254.4K Messages

1 year ago

We're sorry that the autoplay feature isn't working anymore. We want to resolve this for you so that there's no need to fix it every 30 minutes. Follow these troubleshooting steps:
1. Press Home button
2. Scroll right and Select 'Settings' (Gear Icon), press 'OK'
3. Select 'Preferences', press 'OK'
4. Select 'Autoplay Next Episode', press 'OK'
5. Press 'OK' to turn 'Autoplay Next Episode' ON

Bai, DIRECTV Community Specialist

3 Messages

1 year ago

I dont have those options.

Community Support

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254.4K Messages

1 year ago

To better assist you, please confirm the device you have the issues with, and whether is it happening in all your devices. Jairo, DIRECTV Community Specialist

3 Messages

1 year ago

This is what it says.

Community Support

 • 

254.4K Messages

1 year ago

Thank you for this information. I erased the images from this post due to privacy and security.  I will send you a DM to assist you better. Jairo, DIRECTV Community Specialist


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