Tutor
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18 Messages
Are Local Channels Missing When You Use DTV (Satellite) App with SmartTV or Streaming Device
Just off phone with DTV Satellite renegotiating my rate and agent advised I could save the $7 per tv fee with my Genie minis by using the DTV app on my smartv or streaming device. I just downloaded on my firestick and checked the app - it is working but I noticed that I cannot access some of the local Denver tv stations. They appear in the guide but show to not be streamable?
Is this right? If that's the case it's not worth dropping the Genie minis if you can't get all the local channels.
Accepted Solution
shannon02
ACE - Expert
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20.6K Messages
5 months ago
Not all sat channels can be steamed.
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stelmoqn
Tutor
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18 Messages
5 months ago
Directv agent just confirmed that not all channels can be streamed due to satellite restriction issues.
I also confirmed by chatting with Samsung Tech Support that the regular DTV app is not preloaded on Samsung smart tvs due to DTV dragging its feet on the developer side:
"We (Samsung) have already requested it. But the decision will be coming from the App developers which is Directv."
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Great question. No, not all local channels are available when using the app for Directv Satellite. We recommend keeping your Genie Mini receivers to get the best entertainment experience.
Rowena, DIRECTV Community Specialist
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