1 Message
After signing into DirecTV Stream - I'm prompted to "Try DirecTV Stream" and then choose a subscription and pay.. AGAIN!
I recently installed a second television in my home and downloaded the direct TV stream app. After logging in with the correct credentials I am prompted with a screen to choose a package from the three being offered.. Entertainment, Choice or Ultimate.. and then sign up / pay for either.
The problem is we already have DirecTV stream subscription and am using it on one TV here in this house and one TV and another household.
We currently have a total of 2 TVs using the DirecTV Stream subscription and I am simply trying to add a 3rd TV in one of the homes.
I am clearly signed in as the screen says "Hi, John" But the only two options presented are Try DirecTV Stream (where I'm prompted to pick a package) and Sign Out.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello u/MarioCiaralli, we would like to assist you in setting up your DIRECTV STREAM service on your new TV. To ensure a quick resolution, let's discuss your account details in a private message. Thank you! Lisa, DIRECTV Community Specialist
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tekhead1219
14 Messages
6 months ago
I am having same issue with my account. Any assistance would be great.
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shannon02
ACE - Expert
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20.6K Messages
6 months ago
This is the DTV sat forum, try the DTV via internet AKA DTV streaming forum.
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tekhead1219
14 Messages
6 months ago
Already posted there.
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