Contributor
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1 Message
Wireless fee charged on returned receiver
I had 3 wireless receivers until my $10 promo for one of them expired. Sent it back in July 2017. Noticed on my last bill that I have 3 wireless charges. Called to demand the charge be changed and my mkney refunded for the past 6 months since this charge has been ongoing. Talked to 3 different people, and gave up 3 hours only to be told that from now on I will get a credit of $10 on my bill. I explained that I still need a refund for my past charges and was told their was nothing I can do. I HIGHLY recommend not using ATT. [Per Guidelines: Keep it Relevant and Appropriate]. {Inappropriate content removed} Not my first major issue with the TV side of things. Give me my money, or I go to Xfinity.
DIRECTVhelp
Community Support
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254.4K Messages
7 years ago
Good morning @BrandonFaust!
Thank you so much for reaching out! I will be private messaging you in a moment, please be on the lookout for a private message!
I look forward to working with you!
Beth, AT&T Community Specialist
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Riding4jc
3 Messages
3 years ago
Similar issue...I may be heading to Spectrum myself!
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skeeterintexas
ACE - Expert
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28.3K Messages
3 years ago
4 year old thread. Closed.
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