Contributor
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1 Message
Why does my remote not work at night?
My TV remote stops working only at night, If you continue to push a number, you will eventually get it to go, but trying to get another number before it changes is impossible. I changed the batteries and thats not the problem. The remote works perfectly during the day, but come 7,8 9pm, every night, the remote doent work properly. It;s like when most people are online in the area, the remote stops working. Its been like this from the first day we got ATT, now I know why I left them. Its been a year, I am out of the contract, but want to know if anyone knows why this happens?
_xyzzy_
Expert
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3.6K Messages
6 years ago
Your remote has absolutely no knowledge what time of the day it is. Are you trying to use that remote on a wireless receiver or the dvr? If it's a wireless receiver do you see the same behavior using that same remote with your dvr? I For the wireless receiver the first suspect could be some kind of signal interference with the communication between that receiver and its WAP.
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Bluchrg
1 Message
3 years ago
Interference only at night? (Edited per community guidelines). Mine does the same thing. I am so (Edited per community guidelines). I have several remotes and I'm sitting right in front of the receiver does not work after 5pm.
(edited)
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We'd be happy to help you fix your U-verse remote, Bluchrg.
Before we get started, we need you to create your own thread. This one is 3 years old and is subject to being closed, which would keep us from responding to you.
Once that's done, try these troubleshooting steps for your U-verse remote, and let us know if it helped:
We'll be awaiting your response on the new thread.
Aminah, AT&T Community Specialist
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