sstowell's profile

Contributor

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1 Message

Wednesday, January 9th, 2019 6:08 AM

Why does my remote not work at night?

My TV remote stops working only at night,  If you continue to push a number, you will eventually get it to go, but trying to get another number before it changes is impossible.  I changed the batteries and thats not the problem. The remote works perfectly during the day, but come 7,8 9pm, every night, the remote doent work properly. It;s like when most people are online in the area, the remote stops working.  Its been like this from the first day we got ATT, now I know why I left them.  Its been a year, I am out of the contract, but want to know if anyone knows why this happens?

Expert

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3.6K Messages

6 years ago

Your remote has absolutely no knowledge what time of the day it is.   Are you trying to use that remote on a wireless receiver or the dvr?  If it's a wireless receiver do you see the same behavior using that same remote with your dvr? I  For the wireless receiver the first suspect could be some kind of signal interference with the communication between that receiver and its WAP. 

1 Message

3 years ago

Interference only at night? (Edited per community guidelines). Mine does the same thing. I am so (Edited per community guidelines). I have several remotes and I'm sitting right in front of the receiver does not work after 5pm.

(edited)

Community Support

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254.4K Messages

3 years ago

We'd be happy to help you fix your U-verse remote, Bluchrg.

 

Before we get started, we need you to create your own thread. This one is 3 years old and is subject to being closed, which would keep us from responding to you.

 

Once that's done, try these troubleshooting steps for your U-verse remote, and let us know if it helped:

  1. Press Menu
  2. Select Help > Information.
  3. Select Troubleshoot & Resolve
  4. Press OK.
  5. Select TV > Remote Control > Troubleshooting, then follow the prompts.

We'll be awaiting your response on the new thread.

 

Aminah, AT&T Community Specialist


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